Amazon Business also allows you to set up approval workflows if you’d like to be notified of purchases or if you want to have yourself or a supervisor approve any or all purchases through the platform.
Thanks so much for writing this article! Much of what is being said about Amazon is 100% accurate. I work for an American-owned but China based importing company that specifically helps online sellers, and I’m afraid sellers do share some of the blame. Many online sellers are failing to do their product sourcing properly because they’re using outdated guides that worked a few years back but still appear everywhere on the internet. First, they seek out the cheapest manufacturer possibe on Alibaba because they’re testing their business. This leads to them being connected with middlemen and scammers. The deluge of sellers asking for the lowest possible MOQ means the best suppliers just ignore them and move on. And all too often, sellers fail to do a quality control inspection on their goods prior to shipping them to FBA because they just care about sales. As a result, Amazon has started to get very stringent with product quality issues. It really is the sellers responsibility to ensure their goods come from a reputable supplier. No, Alibaba star ratings are not a good indicator because they can be purchased when a supplier joins the site. Sellers should also be testing their goods with a quality control inspection prior to sending to FBA, especially if they’re customized for private label. These are inexpensive (about $200 to have someone go to the factory and check your goods). Defects are common in manufacturing, and smart sellers make sure their order includes recompensatoin for defective units prior to them being shipped to Amazon. Walmart would never put items on the shelf without a qc check and online sellers should follow theri lead. You’re exactly correct that this problem has come from too many folks jumping on the bandwagon without fulling understaing how to import safely. And we agree, the Amazon wave will only last so long. Amazon sees sellers as middle-men driving up the price to line their own pockets, so they are now training Chinese manufactureres to list their products on Amazon themselves. It is those same suppliers who are now undercutting the sellers on Amazon, and frankly, wouldn’t you if you were them? Steve is entirely right that the best strategy is multi-channel selling and that’s why we’re huge fans of this blog!
while Individual and Professional Sellers pay the same referral fees on product sales, Individual sellers are charged a $0.99/per item fee for each unit that sells. Professional sellers don’t have this fee. While an Individual Seller pays no monthly fee for your seller account, you will pay a per-item $0.99 fee on each sale in additional to the usual Amazon referral fees. Given that the Professional Seller monthly fee is $39.99, if you plan to sell more than 40 units a month, you may want to consider getting a Professional Seller account just for the purpose of saving on the per-item fee (plus there are many other advantages being a Professional Seller). Also keep in mind that you’re allowed to flip back and forth between being an Individual Seller and Professional Seller – this is worth remembering if you decide to stop selling as a Professional Seller for some period of time, and don’t want to be charged a monthly fee during that no-sales period.
This particular seller had metrics that never fell below targets (98%+ positive feedback, 99%+ on time delivery, 99%+ tracking information, .11% defect rate, 0.00% cancellation rate, and fast customer response times). He’s had less than five A-Z claims ever and the majority of which were immediately refunded.
The Amazon Tax Exemption Tool guides users through the process of enrolling in the program. This tool can also be used to update status and edit or upload certificates. Once you get to review your order, you can modify which items should have the tax-exemption certificate applied.
Here’s the thing. Most real buyers don’t use language like “bootleg” or “counterfeit”. In our experience, genuine buyers who want their money back for a return just express their anger or disappointment at the product for a specific reason.
Amazon’s policies always favor the buyer in almost all cases. And savvy customers are well aware that customers can bypass return shipping fees by stating their product arrived damaged or that it did not match the listing.
To legally sell products to consumers through an online store, you will need UPC bar codes for each item you are selling. Does your product come in different sizes, colors, or patterns? You will need a separate barcode for each product, with each combination of features. Luckily, purchasing barcodes can usually be done easily online. You can even buy large batches of consecutive codes at a discount through various online services.
Despite her hectic schedule, Graziano finds time for her favorite hobby: fencing. She’s competitively fenced competitively for seven years and says, “It’s a great outlet after showing homes or fierce negotiating all day.”
It’s not just Amazon, however, that animates concerns about competition and market power, and Khan is not the only one who is worrying. The same issues lie behind the European Union’s recent $2.7 billion fine against Google for favoring its own services in the search results it presents to its users. They are also at the heart of the long-running battle in the telecom industry over net neutrality and the ability of cable companies and Internet service providers to give favorable treatment to their own content. They are implicated in complaints that Facebook has aided the rise of “fake news” while draining readers and revenue from legitimate news media. They even emerge in debates over the corrupting role of corporate money in politics, the decline in entrepreneurship, the slowdown in corporate investment and the rise of income inequality.
But, with competition always on the same page and just a click away, remember that five minutes negotiating a better price with your supplier or using a cheaper shipping service is more valuable than spending 100 hours perfecting an Amazon listing.
Water.org is an international nonprofit organization that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, Water.org pioneers innovative, market-driven solutions to the global water crisis — breaking down barriers to give families hope, health and the opportunity to break the cycle of poverty.
The Pharmapacks guys love the Master Brain. They protect it the way a star pit master guards the recipe for his barbecue’s rub. Or the way Pablo Escobar guarded the source of his ultrapure cocaine. Speaking of which: “You ever seen the movie Blow?” Tramunti asked me one day. He showed me the YouTube clip of the scene in which Johnny Depp, who plays the kingpin drug smuggler in the film, has his product tested by a black-market chemist–who goes gaga over its off-the-charts purity.
From this point forward, if you are a person who prefers to see things laid out in a step-by-step fashion and watch videos to learn, it’s a good time to check out my Amazon Boot Camp video course, because I leave no stone unturned!
“One time I didn’t sleep for four days straight,” said Dina Vaccari, who joined in 2008 to sell Amazon gift cards to other companies and once used her own money, without asking for approval, to pay a freelancer in India to enter data so she could get more done. “These businesses were my babies, and I did whatever I could to make them successful.”
It’s a much better idea to do that now, then when it reaches the US, because by that point there’s not much that can be done. One company you can use is called asiainspections.com. For shipping, you can get your supplier to organize this or you can contact a freight forwarder and organize this yourself.
In 2013, Elizabeth Willet, a former Army captain who served in Iraq, joined Amazon to manage housewares vendors and was thrilled to find that a large company could feel so energetic and entrepreneurial. After she had a child, she arranged with her boss to be in the office from 7 a.m. to 4:30 p.m. each day, pick up her baby and often return to her laptop later. Her boss assured her things were going well, but her colleagues, who did not see how early she arrived, sent him negative feedback accusing her of leaving too soon.
Ugh, Amazon. I know the pain of having your marketing images taken and used in the Amazon Marketplace. Unfortunately it’s all too common, when I took my best selling products and did a search I found 53 listings using my images. There are numerous stores with thousands of counterfeit products so I’m not even sure how to find all my work in that marketplace. Amazon’s infringement reporting process is a pain and it took several rounds before they removed the listings. And guess what happened? The thieves listed them again in a new store. It’s an endless battle, I wish Amazon would do something.
But Vagenas’s desk is constantly cluttered with products that have caused problems. Each day, the Seller Support group takes down one or more Pharmapacks listings without warning because of customer complaints. One day it was a bottle of Dove Advanced Hair Series Quench Absolute Serum that was listed for fine hair but turned out to be for coarse hair. (The manufacturer changed the UPC code, Vagenas said.) Another day it was Cold-Eeze Cold Remedy lozenges. In each case, customer-service reps send Amazon copies of supplier invoices, product photos, and other documentation to get the item relisted, and Vagenas tries to identify the root of the problem and develop a protocol his staff can use to rapidly identify and solve similar problems in the future, so more products won’t end up on his desk. But every time I visited, some new toiletry had taken the place of the others on his desk. Uneasy lies the head that wears the crown of 4.9 stars.
Key features of our websites include editorial and customer reviews; manufacturer product information; Web pages tailored to individual preferences, such as recommendations and notifications; 1-Click® technology; secure payment systems; image uploads; searching on our websites as well as the Internet; browsing; and the ability to view selected interior pages and citations, and search the entire contents of many of the books we offer with our “Look Inside the Book” and “Search Inside the Book” features. Our community of online customers also creates feature-rich content, including product reviews, online recommendation lists, wish lists, buying guides, and wedding and baby registries.”
To do this, you first must brainstorm/find an online service that people are willing to pay for on an ongoing basis. Once you create it, the challenge is to maintain it, which is no easy task. That being said, it can be quite profitable if you can make it work.
From Google Trends we can see that we aren’t just imagining this trend. Searches for “mens bow ties” have almost tripled over the past three years. This three-fold jump illustrates a growing trend of men who are thinking about not just bow ties, but also how they dress and look in general.
Consider building a Shopify store. Shopify is a system built for ecommerce. With some basic web knowledge, you can set up a good-looking store very quickly, with a low-cost investment and no coding. They have a 30-day free trial too, so you can get started without spending a dime.
Company veterans often say the genius of Amazon is the way it drives them to drive themselves. “If you’re a good Amazonian, you become an Amabot,” said one employee, using a term that means you have become at one with the system.
As the tech companies have disrupted retail online, Quality King has spent the past few decades disrupting retail behind the scenes–on trucks, on freighter ships, and through good old-fashioned American litigation. Take, for instance, the 1998 Supreme Court case involving Quality King and a fancy shampoo maker named L’Anza Research. To preserve its cachet, L’Anza made its U.S. distributors sell only to exclusive boutiques and salons at high prices. But L’Anza sold its shampoo more cheaply in Europe, where it was less known. So several tons of L’Anza shampoo intended for distribution in Malta ultimately ended up on a ship headed for Ronkonkoma, for Quality King to sell wherever. (You could say it fell off the back of a boat.) L’Anza sued, claiming a Copyright Act violation, but the Supreme Court ruled unanimously for Quality King: A company buying products on the open market can resell them as it sees fit.
For non-BMVD products, your account is configured for default shipping rates. You also can set your shipping rates for most product lines by choosing an item/weight-based model or a price-banded model. For more information, see Set your shipping rates.
Ordering on Amazon is no longer fun, and it takes longer and longer to order to check who is really selling the item and checking the seller’s reputation in addition to the confusing mix of product reviews. I don’t feel like they are doing quality control over who sells what.
E-Cigarettes are everywhere these days. We have seen it in the news and our community but it really jumped out to us as a potential product idea when we read the article Why Electronic Cigarettes Are About to Explode on Forbes.
You actually missed the biggest one. If you have a successful product Amazon WILL back door you directly to the manufacturer, cutting you out. I always warn my customers, don’t ship directly from your ODM to Amazon, sit in between because with that simple packing slip, Amazon can destroy your business with your own market research.
A merchant/seller can make more than 1 stores on the site. The administrator can control the quantity of stores a merchant/seller can make by setting a breaking point for them. For instance, the same merchant can have a jewellery store and additionally a shoe store on your site.
When you first start out, there are two things you need, sales and reviews. This is going to give you the momentum you need to get ranked on the most popular search terms, get found by customers, and ultimately make sales.
I’m assuming those would be considered collectible coins, which requires some approval from amazon. Sorry I don’t have experience with this personally. here is a post about categories requiring approval: https://thesellingfamily.com/how-to-get-approval-in-the-restricted-categories-on-amazon-for-new-fba-sellers/
Let’s talk about WHY you would want to sell on Amazon in the first place. This is really important because a lot of people think they can just throw up a website and sell items there instead of on Amazon. This is a mistake because Amazon.com is the largest online retailer.